Returns Policy

Returns Policy

Effective date: August 31, 2018

Thank you for shopping at Creator Awakening. We aim to provide the highest quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.

 

Returns

  • You have 14 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Smudging and incense resins will not be accepted if damaged, burnt, or set aflame.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Only regular priced items may be refunded. Sale items are non-refundable.

Please address all returns to the following:

Creator Awakening LLC
PO BOX 1203
Cairo, NY 12413
United States

 

Refunds

Once we receive your item, we will notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of shipping will be deducted from your refund.

 

Contact Us

If you have any questions about returning an item, please contact us:

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